Quality Assurance
Quality and client focus is an essential part of
Synergistics Corporate Culture and Project Management
Practices.
Synergistics Operating Philosophy
-
We are committed to a Quality Management system that
makes Quality a basic business principle. The strategy
is based on customer satisfaction achieved by meeting
our internal and external customer’s requirements on
time.
-
Conformance to our customer’s requirements and
expectations is the responsibility of all employees.
-
Quality Assurance systems, procedures and practices are
developed, reviewed and changed with the participation
of employees in a continuous improvement effort.
-
Our goal is to provide world class performance standards
for the mutual benefit of our customers and employees.
Synergistics maintains a corporate Quality Assurance Program
Plan which is adhered to on all of our projects. Our plan is
focused on the prevention of problems by using proven
management systems for planning, performing, controlling and
evaluating work. Project Quality Plans are developed as
appropriate to ensure we meet all of our clients specific
task order and/or contract requirements and we hold our
Project Manager accountable for overall project performance
and satisfaction.
Should a quality issue arise, Synergistics Project Manager
has the responsibility and authority required to resolve the
problem.
Synergistics is focused on quality service!